United States Postal Service in 2000 Allston Way

Customer Reviews about United States Postal Service:

• ★ ★ ★ ☆ ☆
  My package from Berkeley to Stanford was delivered to the wrong address and lost. I called the hotline but it was extremely difficult to connect to a human. Finally, I had to search on Google how to press keys to connect to a human. After 16 minutes of awful ads, I was connected, But the operator was full of cliches and told me that they would investigate it and call me back and e-mail me in one business day. But three months passed and no reply. They are good at stealing packages and lying, but not delivery. Update: I was returning a book bought on Amazon and it might be the seller lying that the book was not delivered.
  By Zhiyun Ren, August 24, 2017
• ★ ☆ ☆ ☆ ☆
  Never seen an officer that is rude like here. Really bad English and no patient to customers. I wonder why such officer are still here.
  By Monong Wang, December 01, 2016
• ★ ☆ ☆ ☆ ☆
  Always a VERY long wait and employees are extremely slow and have poor use of language. While I was standing at the counter waiting, a person next to me tried to pay for his shipping with a $20 bill. The USPS employee said, "Don't you got a credit card? I ain't got none change." I was trying to mail an international package and was told "We don't have any more customs forms." I asked when they would get them. "No idea." The ONLY thing to recommend this post office is the mailing kiosk because it doesn't require human interaction. But only limited services can be accomplished there.
  By Alice Lawrence, October 10, 2016

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About United States Postal Service in Berkeley